Cancellation & Refund Policy
At Digital IT Promotion, we aim to provide high-quality digital services and complete client satisfaction. Since our services involve time, planning, design, development, and digital execution, refunds are handled according to the terms mentioned below.
Advance Payment Policy
All projects require an advance payment before work begins. The advance amount is used for project planning, research, design, development, and resource allocation.
Refund Eligibility
- Refund requests are considered only before project work has started.
- Once design, development, SEO, marketing, or any digital work has started, payments are non-refundable.
- Completed projects, delivered files, domain purchases, hosting services, paid tools, and third-party charges are non-refundable.
Project Cancellation
Clients may request cancellation before project completion. However, charges for completed work, resources used, and development hours will be deducted accordingly.
Digital Marketing & SEO Services
SEO, social media marketing, paid advertising, and digital marketing services are non-refundable once campaigns, optimization, or promotions have started. Marketing results may vary depending on competition, budget, and platform algorithms.
Payment Terms
All payments must be completed according to the agreed project terms. Delayed payments may affect project timelines and delivery schedules.
Third-Party Services
Payments made for domains, hosting, premium plugins, themes, APIs, advertising budgets, or third-party tools are non-refundable because these services are managed by external providers.
Contact Information
Company Name:
Digital IT Promotion
Mobile Number:
+91-8434250775
Email Address:
digitalitpromotion@gmail.com
Location:
Uttam Nagar, New Delhi - 110059
If you have any questions regarding this Refund Policy, please contact our support team before making any payment.
